Single payment document. What data should be on the utility bill? Where to check the payment for the EDP?

Registration No. 37413

In accordance with subclause 5.2.53 of clause 5 of the Regulations on the Ministry of Construction and Housing and Communal Services of the Russian Federation, approved by Decree of the Government of the Russian Federation dated November 18, 2013 N 1038 “On the Ministry of Construction and Housing and Communal Services of the Russian Federation” (Collection of Legislation of the Russian Federation Federation, 2013, No. 47, Art. 6117; 2014, No. 1296, No. 40, Art. I order:

1. Approve:

An approximate form of a payment document for payment of fees for the maintenance and repair of residential premises and the provision of utilities in accordance with Appendix No. 1 to this Order;

2. Recognize as not subject to application the order of the Ministry of Regional Development of the Russian Federation dated September 19, 2011 N 454 “On approval of the approximate form of a payment document for payment of fees for the maintenance and repair of residential premises and the provision of utilities and methodological recommendations for its completion” (registered by the Ministry of Justice Russia November 16, 2011, registration N 22321, Rossiyskaya Gazeta, 2011, N 273).

3. Control over the implementation of this order shall be entrusted to the Deputy Minister of Construction and Housing and Communal Services of the Russian Federation A.V. Chibisa.

Minister M. Men

Appendix No. 2

Methodological recommendations for filling out a sample form of a payment document for making payments for the maintenance and repair of residential premises and the provision of utilities

I. General provisions

1. These Guidelines for filling out a sample form of a payment document for paying fees for the maintenance and repair of residential premises and the provision of utilities (hereinafter referred to as the Guidelines) were developed to explain the procedure for filling out a sample form of a payment document intended for making and (or) calculating fees for the maintenance and repair of residential premises and the provision of utilities (hereinafter referred to as the payment document), in accordance with the Rules for the provision of utility services to owners and users of premises in apartment buildings and residential buildings, approved by Decree of the Government of the Russian Federation dated May 6, 2011 N 354 (Meeting legislation of the Russian Federation, 2011, art. 3168; 2012, art. 3008; 4216; Art. 4979; Art. 819; Art. 1627; Art. 773; 2015, No. 9, Art. 1316) (hereinafter referred to as the Rules for the provision of public services).

2. In order to automate the acceptance of payments from citizens, it is recommended to supplement the payment document with special identifier codes for the payer and payee.

3. The payment document is recommended to be used to inform the consumer about the accrued payment for utilities - to resource supplying organizations, with the exception of payments for utilities consumed when using common property in an apartment building, as well as for the maintenance and repair of residential premises - to the service provider, in cases established by part 7 of article 155 of the Housing Code of the Russian Federation (Collected Legislation of the Russian Federation, 2005, N 1, art. 14; 2011, N 23, art. 3263, N 50, art. 7359; 2012, N 53, art. 7596; 2014 , N 30, art. 4264; 2015, no. 38). The payment document can also be used for consumers to pay for other services and work performed for them in accordance with the agreement concluded between the consumer and the utility provider and (or) the management agreement for an apartment building.

4. It is recommended to use the payment document to provide consumers with notification and reference information, the indication of which is provided for in the Rules for the provision of public utility services. For the purpose of additional explanations, the provider of services (works) is recommended to make changes to the payment document he draws up by adding additional information while maintaining the set of mandatory indicators.

5. In order for the consumer to pay for services in amounts that do not correspond to those specified in the payment document for the billing period, including for making payments on account of future billing periods and partial payment, it is recommended to issue the consumer a blank payment document that does not contain a calculation of the amount of payment for each type of service , amount to be paid, indication of the billing period. At the same time, the consumer is not recommended to enter arbitrary amounts into the payment document for services at his discretion.

II. Filling out section 1 "Information about the payer and service provider"

6. Section 1 “Information about the payer and service provider” contains mandatory information in accordance with paragraph 69 of the Rules for the provision of public services:

a) postal address of the residential (non-residential) premises, information about the owner (owners) of the premises (indicating the name of the legal entity or surname, first name and patronymic of an individual), and for residential premises of state and municipal housing funds - information about the tenant of the residential premises (with indicating the last name, first name and patronymic of the employer);

b) the name of the contractor (indicating the name of the legal entity or the last name, first name and patronymic of an individual entrepreneur), his bank account number and bank details, address (location), contact telephone numbers, fax numbers and (if available) email addresses, address performer's website on the Internet;

c) paid month.

If the provider involves a third-party organization in calculating payments to be made by consumers, then in section 1 “Information about the payer and service provider” it is recommended to additionally indicate the name of such organization, its address, telephone, fax, email address, website address on the Internet, operating mode.

7. In addition to this information, it is recommended to indicate in the title part of the payment document the information necessary to calculate the amount of the fee:

a) on the total area of ​​non-residential premises, residential premises, the owner of which (or the tenant - in the premises of the state, municipal housing stock) is the consumer of the services;

b) on the number of citizens permanently residing in the premises.

To calculate the amount of payment in a communal apartment, it is recommended to indicate the area of ​​the premises (room) in the title part of the payment document as the sum of the area of ​​the room, the owner (tenant) of which is the consumer, and the share of the area of ​​other premises in the communal apartment, used for servicing more than one, per this room. rooms.

The payment document may contain additional information about the area occupied by the consumer in a communal apartment, as well as information about the total area of ​​the house and the total area of ​​residential and non-residential premises in an apartment building, as well as other information in accordance with subparagraph "l" of paragraph 69 of the Rules for the provision of utility services .

III. Completing section 2 "Information for making payments to the payee(s)"

8. Section 2 “Information for making payments to the payee(s)” indicates the name, bank account number and bank details of the organization providing services and each of the organizations providing other services, if the payment document contains information on calculating payments to several providers of services, as well as amounts presented to the consumer by the provider(s) for payment for the billing period.

If there is a decision adopted by the general meeting of owners of premises in an apartment building, members of a homeowners’ association, housing, housing construction or other specialized consumer cooperative (hereinafter referred to as the partnership or cooperative) to pay for all or some utilities (except for general house needs) resource supplying organizations, it is recommended to supplement this section of the payment document with information about the resource supplying organizations and, accordingly, about the payment amounts due to these payment recipients.

The data in this section is required when making a payment (payments) by the consumer directly to the resource supplying organization that sells the utility resource to the contractor, or through payment agents or bank payment agents specified by such resource supplying organization in the case where the decision to switch to this method of payment and the date of transition adopted by the general meeting of owners of premises in an apartment building, members of a partnership or cooperative.

9. The column “Amount payable for the billing period” of section 2 “Information for making a payment to the payee (payment recipients)” is filled in based on the calculation of the amounts specified in columns 11, 12 and 13 of section 3 “Calculation of the amount of payment for the maintenance and repair of residential premises and utilities" or column 6 of section 6 "Calculation of the amount payable taking into account installment payments." The amount in column 6 of section 6 “Calculation of the amount payable taking into account installment payment” is taken into account for payment by the consumer in the column “Amount payable for the billing period” of section 2 “Information for making payment to the payee(s)” after the consumer agrees to the installment plan.

10. The total amount of debt (paid towards future billing periods) for previous billing periods is reflected in section 2 “Information for making payments to the payee(s)” in accordance with subparagraph “d” of paragraph 65 and subparagraphs “h” and “l” of paragraph 69 Rules for the provision of public services.

When filling out section 2 “Information for making payments to the payee(s)”, it is recommended to indicate the amounts of debt (paid towards future billing periods) calculated for the period from the 26th day of the month preceding the billing month to the 25th day of the billing month inclusive.

The payment document can be supplemented with information about the debt for each type of utility service, which is recorded in accordance with paragraph 118 of the Rules for the provision of utility services.

It is recommended that penalties (fines, penalties) accrued to the consumer for late payment for services rendered should be made in a separate payment document sent to the consumer in accordance with clauses 71 and 159 of the Rules for the provision of utility services.

IV. Filling out section 3 "Calculation of the amount of payment for the maintenance and repair of residential premises and utilities"

11. Section 3 “Calculation of the amount of payment for the maintenance and repair of residential premises and utilities” provides a detailed calculation of the amount of payment for the maintenance and repair of residential premises and utilities.

12. Column 1 lists the types of services for the maintenance and repair of residential premises and the types of utility services, taking into account the specifics of providing utility services in cases of lack of centralized heating, hot water supply, as well as taking into account the purposes of providing utility services.

The line “Total payable for utilities” in column 1 is intended to reflect the total amount of payment for utilities for the billing period; data on it is filled in in columns 8-13.

If a social norm for the consumption of electrical energy (power) is established and applied in accordance with the legislation of the Russian Federation, Column 1 includes additional lines that make up the payment for utility services for electricity supply within and in excess of the social norm for the consumption of electrical energy (power), as well as the line reflecting the total volume of such utility service payable by the consumer.

If, in accordance with the legislation of the Russian Federation, two-component tariffs for hot water are established, column 1 includes additional lines reflecting the component for cold water intended for heating in order to provide public services for hot water supply, and the component for thermal energy used to heat cold water for the purpose of providing public hot water supply services.

If there is no centralized heating and (or) hot water supply in an apartment building or residential building, column 1 for the relevant types of services indicates the utility resources used for the production and provision of such services (cold water, electric energy, natural gas, domestic gas in cylinders, solid fuel in the presence of stove heating).

For the type of service “Gas supply”, the supply of gas in cylinders is also indicated in accordance with paragraph 78 of the Rules for the provision of utility services.

When consumers use natural gas for domestic needs with the allocation of different standard volumes of gas consumption in the areas of its use: for heating needs, for heating cold water for the needs of hot water supply and (or) cooking, the line “Gas supply” in column 1 is indicated components of gas payments according to the purposes of its consumption.

If heat supply services are provided to consumers through the sale of solid fuel, then the corresponding line in column 1 is added as a line for the corresponding type of payment.

If utility services are provided to consumers for the purpose of their use of land plots and outbuildings located on them (for lighting, preparation of feed for livestock, heating, water heating, irrigation, etc.), Column 1 includes additional lines corresponding to the types of payments for types of services in depending on the directions (goals) of using communal resources.

The last line in column 1 is intended to reflect the total amount of payment for the billing period as a whole for all types of services; data on it is filled out only in columns 8-11.

13. In the line “Maintenance and repair of residential premises” the name of the corresponding fee is indicated.

In accordance with Article 154 of the Housing Code of the Russian Federation (Collection of Legislation of the Russian Federation, 2005, N 1, Art. 14; 2011, N 23, Art. 3263, N 50, Art. 7359; 2012, N 53, Art. 7596; 2014 , No. 30, Art. 4218, Art. 4264; 2015, No. 1, Art. 38) for owners of premises in an apartment building, a fee is established for the maintenance and repair of residential premises, which includes a fee for services and work on the management of an apartment building. and current repairs of common property in an apartment building, the service provider in column 1 indicates the relevant types of services. In this regard, in column 1 it is recommended to indicate other services provided for in the management agreement for an apartment building.

If the owners of premises in an apartment building did not ensure the installation of a common house meter for used water, heat energy, electrical energy before July 1, 2012, a collective gas meter before January 1, 2015, did not decide to include the costs of installing common house utility meters resources in payment for the maintenance and repair of residential premises, and such installation was carried out by the resource supplying organization during the period specified in the Federal Law of November 23, 2009 N 261-FZ "On energy saving and increasing energy efficiency and on introducing amendments to certain legislative acts of the Russian Federation" (Collected Legislation of the Russian Federation, 2009, No. 48, Art. 5711; 2010, No. 19, Art. 2291, No. 31, Art. 4160, Art. 4206; 2011, No. 29, Art. 4288, Art. 429; N 30, Art. 4590, Art. 7061, Art. 7359, Art. 7447; 7595; 2013, N 14, Art. 1652, Art. 2871, Art. 3477, Art. 6961, Art. 6964, art. 6966, art. 6982; 2014, N 40, art. 5322, N 45, art. 6149, art. 6154; 2015, N 1, art. 19), then in column 1 it is recommended to include in an additional line (additional lines) the type of services for the installation of a common house utility meter, the recipient of payment for which and interest for installments of such a service is the corresponding resource supplying organization.

In the line “Maintenance and repair of residential premises”, columns 3, 4, 6, 7, 12 and 13, which contain indicators characterizing public services, are not filled in.

14. Column 2 indicates the units of measurement by type of service used when calculating the amount of payment, and when establishing, in accordance with the legislation of the Russian Federation, two-component tariffs for hot water and (or) in the absence of centralized heating, hot water supply - units of measurement of utility resources used to provide appropriate public services.

15. Column 3 indicates the volume of utilities for their consumption directly in residential or non-residential premises, as well as for the use of a land plot and outbuildings located on them (hereinafter referred to as individual consumption), which is determined for each type of utilities in one of the following ways depending on the equipment of the apartment building, residential building, outbuildings and premises with metering devices and in accordance with other conditions established by the Rules for the provision of utility services.

The method used to determine the volume of utility services is indicated by the corresponding code (from those given in the note to the table of this section), which is indicated in column 3 for each type of utility service or type of utility resource named in column 1 (including the purposes of their use).

If there is no centralized heating and (or) hot water supply in an apartment building, column 3 indicates the total volume of communal resources named in column 1 used for heating and hot water supply.

16. Column 4 indicates the volume of utilities for general house needs pertaining to the corresponding premises in an apartment building.

If there is no centralized heating and (or) hot water supply in an apartment building, column 4 in the lines “heating” and “hot water supply” is not filled out.

The method used to determine the volume of utility services is indicated by the corresponding code (from those given in the note to the table of this section), which is indicated in column 4 for each type of utility service (named in column 1), by which column 4 is calculated.

If, when calculating the amount of payment for utilities for general house needs, a negative difference is formed in the volume of utilities in accordance with the procedure for its determination established by the Rules for the provision of utility services, the corresponding amount of reduction in such volumes is shown in column 4 with a “minus” sign on the line of the corresponding type of utilities services.

17. Column 5 indicates tariffs for all types of utility resources per unit of volume and the amount of payment for the maintenance and repair of residential premises per 1 sq. m. m of total area.

If a social norm for the consumption of electrical energy (power) is established and applied in accordance with the legislation of the Russian Federation, column 5 lists the applicable tariffs (within and in excess of such social norm) by introducing additional lines for each such service corresponding to the applicable tariffs.

If, in accordance with the legislation of the Russian Federation, two-component tariffs for hot water are established, column 5 indicates the component tariff for cold water intended for heating in order to provide public services for hot water supply and the component tariff for thermal energy used to heat cold water in order to provide utility service for hot water supply, by introducing additional lines corresponding to the specified components.

In case of establishment and application in accordance with the legislation of the Russian Federation of tariffs (prices) other than single-rate tariffs (prices) (two-rate tariffs (prices), tariffs (prices) differentiated by time of day or other criteria reflecting the degree of use of utility resources) , column 5 lists all applicable tariffs by introducing additional lines for each such service corresponding to the applicable tariffs.

18. Columns 6-7 indicate the amount of payment for utilities for individual consumption and general household needs. The amount of payment for utilities for individual consumption is calculated based on the volume of utilities indicated in column 3 for each type of utility service (each type of utility resource) and the tariffs (costs) for utility services (resources) indicated in column 5.

The amount of payment for utilities for general house needs for each type of utility service is calculated based on the volume indicated in column 4 and the tariffs for utilities indicated in column 5.

If, in column 4 of this section, the volume of utilities for one or more types of utilities is shown with a minus sign, then the amount of payment in column 6 for the corresponding type of utilities is calculated based on the volume of utilities determined in column 3, taking into account the negative difference in volumes utilities shown in column 4.

19. Column 8 indicates the fee for the maintenance and repair of residential premises, calculated on the basis of the total area of ​​​​the premises specified in section 1 “Information about the payer and service provider” and the amount of the fee specified in column 5. The corresponding fee for non-residential premises is calculated in the same way . For each type of utilities, column 8 indicates the total amount of payment for utilities, for individual consumption and general household needs as the sum of the indicators in columns 6 and 7.

20. Column 9 reflects the total amount of fee recalculation for each type of service, for all reasons, which are detailed in section 4 “Reference Information” of the payment document. The amount of recalculations for fee reduction is reflected with a “-” sign, and for additional charges - with a “+” sign.

21. Column 10 reflects the amount of discounts to the amount of fees for each type of service in connection with the provision of benefits to consumers, subsidies for paying for services (with the exception of subsidies and compensation or other measures of social support for citizens in cash).

22. Column 11 reflects the accrued fee for the maintenance and repair of residential premises specified in column 8, taking into account the indicators in columns 9 and 10, as well as the accrued fee for each type of utility service specified in column 8, minus the amount of discounts specified in Column 10, and taking into account the amount of recalculations (for additional charges and reductions) in Column 9.

23. Columns 12 and 13 indicate the amounts calculated for payment for each type of utility services in column 11 and attributable to the payment of utility services in terms of fees for individual consumption (column 12) and for general house needs (column 13).

V. Completing Section 4 "Reference Information"

24. Section 4 “Reference Information” provides reference information used in calculating the amount of payment for utility services.

25. Column 1 indicates the standards for the consumption of utility services in residential premises in force during the billing period (kW/hour, Gcal, cubic m), approved by government authorities of the constituent entities of the Russian Federation in accordance with the Rules for establishing and determining standards for the consumption of utility services, approved by the resolution Government of the Russian Federation dated May 23, 2006 N 306 (Collection of Legislation of the Russian Federation, 2006, N 22, Art. 2338; 2012, N 15, Art. 1783; 2013, N 16, Art. 1972; 2014, N 14, Art. . 1627; N 52, Art. 7773; 2015, N 9, Art. 1316) (hereinafter referred to as the Rules for establishing standards for the consumption of utility services) to calculate the amount of payment for utility services.

26. Column 2 indicates the standards for the consumption of utility services for general house needs in the billing period (kW/hour, Gcal, cubic m), approved by the state authorities of the constituent entities of the Russian Federation in accordance with the Rules for establishing standards for the consumption of utility services.

27. Column 3 indicates the readings of individual (apartment) utility metering devices provided by consumers of utility services in the current month.

28. Column 4 indicates the readings of utility metering devices (general house), provided by the provider of utility services or the resource supplying organization with a direct management method.

29. Column 5 indicates the total volume of utilities in residential and non-residential premises, used to calculate the volume of utilities for general consumption in an apartment building.

30. Column 6 indicates the total volume of utility services for general house needs, which is determined by the service provider in accordance with the Rules for the provision of utility services, including taking into account the equipment of the apartment building with metering devices.

When filling out column 5 in the absence of centralized heating and (or) hot water supply, it is recommended to take into account paragraph 54 of the Rules for the provision of utility services.

31. If in section 3 "Calculation of the amount of payment for the maintenance and repair of residential premises and utilities" consumers are charged for the installation of a common house utility meter in the manner and in the cases specified in paragraph 13 of these Methodological Recommendations, then in the table of section 4 " Reference information" additional column 7 is introduced to indicate the total amount of expenses of the resource supplying organization for the installation of a common building metering device in an apartment building in accordance with paragraph 38 of the Rules for the maintenance of common property in an apartment building, approved by Decree of the Government of the Russian Federation of August 13, 2006 N 491 (Meeting legislation of the Russian Federation 2006, No. 3680; 2011, No. 3168, 2013, No. 2648, 2014, No. 1627).

32. Section 4 “Reference information” indicates approved by the highest official of the constituent entity of the Russian Federation (the head of the highest executive body of state power of the constituent entity of the Russian Federation) on the basis of Article 157 of the Housing Code of the Russian Federation (Collected Legislation of the Russian Federation, 2005, No. 1, Art. 14 ; 2011, N23, Art. 7359; 2012, Art. 7596; 2014, Art. 4264; the amount of payment made by citizens for utility services in the municipality.

VI. Filling out section 5 "Information on recalculations (additional charges +, reductions -)"

33. Section 5 “Information on recalculations (additional charges +, reductions -)” includes information on recalculations of fees for each type of service in the billing period. This section is indicated in the payment document if consumers are recalculated the amount of payment for one or more types of services.

34. For each type of service, the grounds and amounts of recalculation (additional accrual or reduction) are indicated.

In accordance with subparagraph "g" of paragraph 69 of the Rules for the Provision of Utility Services, section 5 "Information on recalculations (additional charges +, reductions -)" includes information on recalculations of fees for utility services, including in connection with:

a) use of residential premises by temporarily residing consumers;

b) provision of utility services of inadequate quality and (or) with interruptions exceeding the established duration;

c) temporary absence of the consumer in the occupied residential premises, which is not equipped with individual and (or) general (apartment) metering devices;

d) payment by the contractor to the consumer of penalties (fines, penalties) established by federal laws and the agreement containing provisions on the provision of utility services;

e) other grounds established in the Rules for the provision of public services.

35. In section 5 “Information on recalculations (additional charges +, reductions -)” it is recommended to include the following information:

a) if an apartment building is equipped with a collective (common building) heat energy meter and, at the same time, the residential premises in the apartment building, the total area of ​​which is more than 50 percent of the total area of ​​all residential and non-residential premises in the apartment building, are equipped with distributors, then in accordance with paragraph 53 of the Rules for the provision utilities calculated in accordance with paragraphs 42 and 43 of the Rules for the provision of utility services, the amount of payment for utility heating services provided to the consumer in a residential or non-residential premises equipped with distributors, subject to adjustment once a year by the contractor in accordance with formula 6 of Appendix No. 2 to the Rules provision of public services;

b) the amounts accrued to the consumer and (or) paid by him, identified during the verification of the reliability of the information provided by the consumer about the readings of individual, common (apartment), room metering devices and (or) verification of their condition by the contractor, are adjusted when calculating the payment of future billing periods , in accordance with paragraph 61 of the Rules for the provision of utility services.

c) about amounts overpaid by the consumer on account of future billing periods.

36. In section 5 “Information on recalculations (additional charges +, reductions -)” in cases of provision of services and performance of work of inadequate quality and (or) with interruptions exceeding the established duration, on the basis of paragraph 6 of the Rules for changing the amount of payment for the maintenance and repair of residential premises in the case of the provision of services and performance of work on the management, maintenance and repair of common property in an apartment building of inadequate quality and (or) with interruptions exceeding the established duration, approved by Decree of the Government of the Russian Federation of August 13, 2006 N 491 (Collection of Legislation of the Russian Federation 2006, No. 3680; 2011, No. 22, Article 3168, 2013, No. 2648, 2014, No. 1627) indicates the amount of the reduction in fees for the maintenance and repair of residential premises.

37. If recalculations for one of the services were made on several grounds, in section 5 “Information on recalculations (additional charges +, reductions -)” it is recommended to indicate all the reasons for recalculating the amount of the fee for this service, indicating the recalculation amount separately for each of them.

VII. Completing section 6 "Calculation of the amount to be paid taking into account installment payments"

38. In cases where in the billing period the amount of payment accrued to the consumer for any utility service, specified in column 11 of section 3 “Calculation of the amount of payment for the maintenance and repair of residential premises and utilities”, exceeds by more than 25 percent the amount of payment for specified utility service accrued for the same billing period last year, then in accordance with paragraph 72 of the Rules for the provision of utility services by the provider of the relevant services in section 6 “Calculation of the amount payable taking into account installment payment” information is indicated on providing the consumer with the opportunity to pay for the utility service with taking into account installment payments.

39. When providing an installment plan for the first time in accordance with clause 72 of the Rules for the provision of utility services, in section 6 “Calculation of the amount payable taking into account installment payment” it is indicated: “Dear consumer, you have the right to receive an installment plan for utilities for a period of 12 months at ____% rate (the amount of % is ________ rubles). The amount to be paid, taking into account installments, is _______ rubles. To receive an installment plan, you need to contact the following address: _______________ from __.__ to __.__ hours."

40. Section 6 “Calculation of the amount payable taking into account installment payment” provides information on determining the amount of payment for the billing period, taking into account the payment in installments provided to the consumer for those types of services for which such an installment plan is provided in the manner and on the terms established by paragraphs 72 and 75 Rules for the provision of public services. If the consumer is not provided with installment payment, this section is not indicated in the payment document.

41. Column 1 indicates the types of utility services for which payment by installments is provided in a given billing period and (or) payment is subject to payment taking into account the installment payment in a given billing period.

If an installment payment for utilities is provided to the consumer (in accordance with the agreement concluded with him) in terms of a separate payment for utilities for individual consumption and payment for utilities for general household needs, then it is recommended to indicate the corresponding components of the payment in Section 6 line by line for the relevant type of utility services, for which installment payment is provided (for example: in column 1, after the line “heating” below, two additional lines are included: “including: for individual consumption and for general house needs”).

42. Column 2 indicates the amount of payment at the rate of one twelfth of the amount of payment for utilities specified in columns 11, 12 and 13 of section 3 “Calculation of the amount of payment for the maintenance and repair of residential premises and utilities”, in the case established by paragraph 72 Rules for the provision of utility services, or based on other calculations established by the agreement with the consumer.

43. Column 3 indicates the payment amount at the rate of one twelfth of the amount of payment for utility services determined for previous billing periods, starting from which the consumer is provided with payment in installments in accordance with paragraph 72 of the Rules for the provision of utility services, or from another calculation established by agreement with the consumer.

44. Column 4 reflects the amount of accrued interest for installment payment for each type of service to the consumer in a given billing period based on clause 72 of the Rules for the provision of utility services.

45. Column 5 indicates interest for installment payments.

46. ​​Column 6 indicates the fee for each type of service with installment payment provided in a given billing period in accordance with paragraph 72 of the Rules for the provision of utility services.

In cases where the consumer has used installment plans in expired billing periods, column 6 indicates the total amount payable for the billing period with the provision of installments, which includes the installment payment for the billing period, previous billing periods and interest for the provision of installments.

VIII. Completing section 7 "Calculation of the contribution amount for major repairs"

47. Section 7 “Calculation of the amount of contribution for major repairs” presents the calculation of the amount of contribution for major repairs of the common property of the owners of premises in an apartment building.

48. Column 1 indicates the service for which the contribution is made: major repairs.

49. Column 2 indicates the unit of measurement for the type of service used when calculating the amount of the contribution.

50. Column 3 indicates the amount of contribution for major repairs established in accordance with the legislation of the Russian Federation per 1 sq. m. m of total area.

51. Column 4 indicates the contribution for major repairs, calculated on the basis of the total area of ​​the premises specified in section 1 “Information about the payer and service provider” and the amount of the contribution specified in column 4.

52. Column 5 reflects the amount of recalculation of the contribution amount. The amount of recalculations to reduce the contribution is reflected with a “-” sign, and for additional charges - with a “+” sign.

53. Column 6 reflects the amount of discounts to the amount of the contribution in connection with the provision of benefits and subsidies to consumers (with the exception of subsidies and compensation or other measures of social support for citizens in cash).

54. Column 7 reflects the accrued contribution for major repairs specified in column 4, minus the amount of discounts specified in column 6, and taking into account the amount of recalculations (for additional charges and reductions) in column 5.

IX. Completing section 8 "Information for making a contribution for major repairs"

55. Section 8 “Information for making a contribution for major repairs” indicates the name of the owner of the special account, the number of the special account and bank details, as well as the amount presented to the consumer by the owner of the special account for payment for the billing period. The section is completed if the owner of the special account is the person specified in Part 2 of Article 175 of the Housing Code of the Russian Federation (Collection of Legislation of the Russian Federation, 2005, N 1, Art. 14; 2011, N 23, Art. 3263, N 50, Art. 7359; 2012, Art. 7596; 2014, Art. 4218; 2015, Art. 38). If the capital repair fund is formed on the account of a regional operator, the name of the regional operator, its account number and bank details are indicated.

56. The amount payable for the billing period is determined by the final accrued contribution for major repairs specified in column 7 of Section 7 “Calculation of the amount of contribution for major repairs.”

57. When determining the amount of debt (advance) for previous periods, for the purpose of drawing up a payment document, the period from the 26th day of the month preceding the billing month to the 25th day of the billing month inclusive is accepted.

X. Completing the "Notification" section

58. The “Notice” section is included in the payment document sent by the utility service provider to all consumers.

The information listed in subparagraph "h" of paragraph 31 of the Rules for the provision of public utility services is communicated by the service provider to consumers at least once a quarter by including information in the "Notification" section of the payment document.

59. In accordance with subparagraph "h" of paragraph 31 of the Rules for the provision of public services, the service provider includes in the "Notification" section information about:

a) the timing and procedure for the consumer to take readings of individual, common (apartment), room metering devices and transfer information about the readings to the contractor or his authorized person;

b) application in case of failure by the consumer to provide information about the readings of metering devices, the information specified in paragraph 59 of the Rules for the provision of utility services;

c) the consequences of the consumer’s refusal to allow the performer or a person authorized by him to enter the residential or non-residential premises occupied by the consumer on the agreed date and time to check the condition of the metering device and the reliability of the information previously provided by the consumer about the readings of the metering devices;

d) the consequences of unauthorized intervention in the operation of a metering device located in a residential or non-residential premises of a consumer, resulting in distortion of the readings of the metering device or its damage, and unauthorized connection of the consumer’s equipment to in-house engineering systems or to centralized networks of engineering support.

60. The “Notification” section contains information about one of the methods provided for in the Rules for the provision of public utility services for taking and transferring to the service provider readings from individual, common (apartment) metering devices:

a) the consumer takes readings from individual, common (apartment) or room metering devices and transfers the received readings to the service provider or another person authorized by him (indicate the name of the authorized person in the payment document). For these purposes, in accordance with subparagraph "g" of paragraph 31 of the Rules for the Provision of Public Utilities, telephone, Internet and other methods may be used, including the possibility of remote transmission of information about meter readings.

b) readings of individual and general (apartment), room metering devices are taken by the service provider, a person authorized by him (indicate the name of the authorized person in the payment document) or another organization (indicate the name of the organization in the payment document) in cases and terms that are determined by the agreement containing provisions on the provision of utility services, and (or) by the decision of the owners of premises in an apartment building, as well as in other cases established by the Rules for the provision of utility services;

61. In accordance with subparagraph "h" of paragraph 31 of the Rules for the provision of utility services in the "Notification" section, it is recommended to disclose to consumers information about cases of calculation of fees for utility services specified in paragraphs 59, 60 and 62 of the Rules for the provision of utility services:

a) if consumers fail to provide information about the readings of metering devices within the established time frame or if the contractor is not allowed to the metering device to check the condition of the metering device and the reliability of the information provided by the consumer about its readings, the amount of the fee is determined based on the calculated average monthly volume of consumption of the utility resource by the consumer , determined according to the readings of an individual or general (apartment) meter, and after three billing periods - according to utility consumption standards;

b) in case of unauthorized intervention in the operation of the metering device, resulting in distortion of its readings or damage to the metering device, and unauthorized connection of the consumer’s equipment to in-house engineering systems or centralized networks of engineering and technical support, the service provider makes an additional charge for the corresponding utilities based on the volume of the utility resource, calculated in accordance with paragraph 62 of the Rules for the provision of public utility services based on pipe capacity (for water supply, sanitation services) or taking into account the power of connected equipment (for other types of public services).

XI. Filling out the section "Contact details of the state housing supervision body of a constituent entity of the Russian Federation"

62. The section “Contact details of the state housing supervision body of a constituent entity of the Russian Federation” is included in the payment document sent by the utility service provider to all consumers.

The section includes information about the telephone number of the state housing supervision body of a constituent entity of the Russian Federation, intended for receiving messages from consumers, and the reception hours of specialists from the state housing supervision agency of a constituent entity of the Russian Federation.

Since 2012, Muscovites can use the electronic government services service, which allows them to receive and pay for a single payment document for utilities remotely. The advantages of the Internet portal are obvious. Owners and tenants of apartments do not have to be in Moscow. You can receive the EDP through your personal account on the government services website and pay the bill from anywhere in the world.

What is a Unified Payment Document?

A single payment document is a receipt for payment for several services related to living in a residential premises. It is designed to streamline the process of paying for utilities to different suppliers. The bottom line is that services are provided by several companies, but there is only one receipt. After the payment is made, each organization receives its share of the payment.

Each house, each management company has its own characteristics - its own calculations, its own suppliers. Therefore, the composition of services included in the ENP may change. Calculations are formed based on information entered into the system.

Part of the data is constant - the area of ​​the house or apartment. Other information that requires periodic adjustments is service rates.

Some information changes constantly - the amount of energy consumed and the volume of water, the amount of payment made.

After processing all the information, a Unified Payment Document is generated. It includes utilities at the place of residence in Moscow - for water, electricity, gas, heating, intercom, security, etc.

EPD form

The payment receipt form has changed several times. The current form came into use in January 2015. Below is a photo of the Unified payment document for housing and communal services.

1. Last name, first name, patronymic of the service consumer - owner or tenant of the residential premises.
2. Address of the apartment, house or other premises to which the payment is due.
3. Document barcode. It can be used when paying a receipt through electronic terminals.
4. The period for which the EPD was formed.
5. Service payer code is a digital designation of the owner or tenant for processing documents in a single settlement center. When paying for housing and communal services or accessing information, you must indicate the payer code.
6. Information about the management company servicing housing - name, address, contacts, payment details.
7. Information about the residential premises for which the payment is calculated: type of property, total and living area, number of residents, number of beneficiaries, date of the last payment for services.
8. List of services for which accrual is carried out.
9. Volumes of consumed housing and communal services for the month.
10. Current tariffs.
11. Amounts of charges for each service based on established tariffs.
12. Benefits by type of service.
13. Recalculation.
14. Total amounts for the period taking into account benefits and recalculations.

In addition to the receipt, the Unified Payment Document for Utilities in Moscow contains a tear-off form for submitting information about the readings of individual metering devices. The payer places the completed form in a special box at the management company or government service center.

In an empty space - under the receipt, information is placed for the specific owner or tenant of the premises. For example, the amount of debt for housing and communal services.

Residents of the capital receive a Unified Payment Document for housing and communal services in mailboxes at the address of their apartment, house, or other housing. The receipt is delivered by the 15th of the next month. Citizens registered on the government services portal receive EPD in their personal account.

Muscovites can receive detailed information about utility bills on their cell phones. To do this, you need to send an SMS message to number 7377. rent payer number. The latter is a 10-digit code from the payment receipt.

Personal account on the government services website

You can receive the EPD in your personal account and pay for it after registering on the public services portal of the city of Moscow. Subsequently, you can enter the Internet service by authorizing the user. To register on the portal you need to enter:

• Full name of the resident;
• E-mail address;
• mobile phone;
• SNILS.

Contact information is confirmed by entering codes sent to your phone or email.

In his personal account, the user can pay for utilities, view current calculations, find out his debt for housing and communal services, and generate a receipt for payment. The service provides the ability to set up receiving EPD by phone or email. To receive a service, you need to select it in the catalog, enter the 10-digit payer code and select the billing period.

A single payment document on the website can be generated in regular form (for the current month) or in debt form (includes debt for the previous period).

Payments for housing and communal services on the government services website from credit cards of authorized banks are made without commission. The user receives an instant message about the payment. However, funds are not credited immediately. Recalculation of debt for utilities may take up to 3 business days.

How to pay for housing and communal services?

There are several ways to pay your housing and communal services bills:

1. Through bank cash desks. Traditionally, Russian citizens prefer to pay through Sberbank. The disadvantages of this option are the charging of high fees for making payments, the presence of queues, and long service.
2. Through ATMs. This method is suitable for plastic card holders. At the ATM you need to insert a card, select a service provider and enter the payer code. The system will issue the calculated amount. Then click on the “Pay” button and enter the payment amount. The money will be debited from the card.
3. Through terminals. The option is similar to the previous one, but payment can be made in cash.
4. Auto payment. Most banks provide this service for paying for housing and communal services. Money will be debited automatically on the specified day.
5. Internet banking, mobile banking. The payment is made remotely through the payer’s personal account on the official website of the credit institution.
6. Through Russian Post. You can pay for utilities at post offices.
7. Electronic online payment. Electronic services - Yandex.Money, QIWI and others make it possible to pay for utilities.
8. On the government services portal. In the personal account, the payer creates an EPD and pays for services without commission.

Not all payments go through on the same day. In order for the money to reach the supplier on time, payment in some cases must be made in advance.

If the utility bill is not paid on time, the supplier has the right to stop providing services two months after the debt arose. The management company can collect the debt in court.

In this case, the debtor will have to pay additional legal costs. In open enforcement proceedings, bailiffs confiscate property, seize bank accounts, and prohibit people from traveling abroad.

EPD (single payment document) personal account Moscow public services

Citizens of the Russian Federation can make all utility payments remotely using the state Internet portal State Services. This opportunity is provided for both property owners and tenants.

To use the portal, you need Internet access, as well as a bank card or e-wallet. Payment for housing and communal services through government services is available to the entire population of the country.

Residents of Moscow and the Moscow region can pay for utility services through a single payment document (UPD). You can receive it remotely in electronic form. There are two online services for this:

1. portal of public services of the city of Moscow – mos.ru;
2. “Unified Information and Settlement Center of the Moscow Region” - mosobleirts.rf.

A single payment document (UPD) is a receipt that contains all (or most) charges for housing and communal services.

The ENP is formed separately in Moscow and the region. In the Moscow region, this document covers all types of housing and communal services. In the capital version the list is as follows:

• water supply;
• sewerage;
• heating;
• operation and maintenance of the building.

The list may include fees for the Internet, a common antenna, gas, and major repairs.

Housing and communal services personal account

For residents of Moscow

The mos.ru portal allows you to quickly receive and pay utility bills, and this process can be fully automated. To use the service you need to register a personal account.

You will need to provide your full name, email and mobile phone. For convenient work with your personal account, it is recommended to fill out a payer profile. To do this, you need to indicate your date of birth, residential address, SNILS, telephone number and other information. All this data will be filled in receipts automatically for each transaction.

Your personal account allows you to:

• request and pay for EPD;
• receive receipts for electricity, gas, home telephone;
• send meter readings;
• track the progress of service provision;
• subscribe to notifications;
• familiarize yourself with the tariffs and calculate the amount using an online calculator;
• save transaction history and all receipts.

Residents of Moscow who do not receive the ENP can use the “Houses of Moscow” section on the mos.ru portal. It contains contacts of all management companies in the capital.

For residents of the Moscow region

In the Moscow region there is a convenient Internet portal mosobleirts.rf. This service is provided by the EIRC MO, whose task is to provide a unified system of serving the population.

An important service of the portal is a personal account, which can be accessed directly at lkk-zhkkh.rf at any time. Its functionality allows you to perform the following operations:

• manage multiple personal accounts;
• view receipts and completed transactions;
• pay for housing and communal services;
• transmit meter readings;
• receive information on tariffs.

To gain access, you need to go through a simple registration procedure, indicate your full name, email, phone number, and also come up with a password.

To use your personal account for its intended purpose, you need to link a personal account (PA) to it. To do this, add a house by clicking on the appropriate link. Next, indicate the personal account in the “Add personal account” tab.

You can view the following information on the LS:

1. Subscriber's full name;
2. registration address;
3. common and living area;
4. number of residents;
5. number of registered persons;
6. type of ownership;
7. all service agreements for this premises;
8. current debt.

If necessary, the data can be changed.

The mosobleirts.rf portal also offers the use of a mobile version of its resource. It is available on the AppStore and Google Play.

Payment of housing and communal services by personal account

A personal account (PA) is a real estate document containing all payment transactions for housing and communal services and other information related to the maintenance of a residential building. It is issued to both owners and tenants of the premises.

Using the drug number you can obtain the following information:

• area and technical condition;
• a list of all connected housing and communal services;
• list of persons registered at this address.

The opening of the LP is carried out at the passport office in the presence of the owner or tenant of the property.

There are several ways to find out the drug:

• use the services of specialized websites, indicating the address of the apartment (for example, in Moscow - is.mos.ru);
• contact the management company;
• look in the payment receipt, the personal account is located after the abbreviation LS or FLS;
• go to the Sberbank Internet assistant in the “Personal Accounts” section if you are a client of this organization.

In order to pay for an apartment through government services using a personal account, you need to go through a simplified registration on the portal. You will need to indicate your full name, email and phone number. After which access to your personal account (PA) will open.

First, you should link this account to your profile. To do this, you need to go to the “Accruals” section and select the “Personal Accounts” tab.

There is no need to enter details each time and request receipts for each individual service - all of them will be available in the “My Accounts” section of the “My Documents” section.

Payment order

Who can apply for the service

The payment service for housing and communal services on the State Services portal is available to all individuals in the Russian Federation. To conduct money transactions, you must register on the website and know the personal account of the residential area through which funds will be transferred.

Individuals, both registered and renting housing in the city of Moscow, can pay for housing and communal services on the mos.ru portal. To do this, you need to register on the portal and know the payer code.

Cost of the service and payment procedure

For all regions of the Russian Federation

1. Log in to your personal account.
2. Open the “Payment” item and the “Payment for housing and communal services” tab.
3. Click the “Pay” button.
4. In the window that appears, select “Get a service.”
5. Find the required supplier from the proposed list.
6. Fill in the fields: “Type of service” and “Personal account”.
7. Specify the period and amount (the service makes it possible to view all issued invoices for the specified drug).
8. Enter the bank card number, full name of the owner, expiration date and CVC code (if this method is selected).
9. Click "Pay".

The calculation methods are as follows:

• from a mobile phone;
• Visa or MasterCard card;
• from an electronic wallet;
• print a receipt for payment at the bank's cash desk.

If everything is done correctly, a paid receipt appears on the screen. You can save it, send it by email or print it.

If the database of utility service providers does not contain what you need, you will not be able to pay through this service.

For Moscow

To pay for the EDP, residents of the capital need:

• Log into your personal account on mos.ru.
• Open the “Apartment, Housing and Utilities” section.
• Click the “Get service” button.
• In the window that opens, select “Receive and pay EPD.”
• Fill in the details:

1. Payer code (can be taken from the receipt).
2. Type of document: regular or debt (if there is debt).
3. Period (select from the list provided).

• Click "Pay". Next, the service redirects to the Bank of Moscow page, where you need to select a payment method, fill out the details and follow further instructions.

• MasterCard, Visa, Mir card.
• Electronic wallet: QIWI, Webmoney, Yandex.Money, Elexnet.
• Mobile phone.

The commission varies between 0-2.5%. It is charged by a bank, electronic payment service or mobile operator.

For the Moscow region

To pay for the EDP, residents of the Moscow region need:

1. Select the required attached personal account.
2. Follow the "Payment" link.
3. Open the “Total payable under EPD” section and click the “Pay” button under it.
4. Enter an arbitrary amount in the form or leave the current one.
5. Select the appropriate payment method and click “Pay”. The service will redirect to the Alfa-Bank page, where you need to fill in the details.

The site allows you to use MasterCard and Visa cards. The portal does not charge a commission, but it can be written off by the client’s bank.

When using any of the considered online resources, all discounts and subsidies for housing and communal services are retained.

Payment period

Receipts of funds to the accounts of management companies occur within 24 hours, but delays are possible. In your personal account on each of the services considered, you can track the status of the transaction.

Subscription to the EPD electronic newsletter

You can receive a digital version of a single payment document automatically to your email or phone. To do this, you need to set up an EPD mailing list.

For Muscovites on the mos.ru website you will need:

• Log in.
• Open the “My Notifications” section.
• Go to “Notification Settings”.
• Check the box “Electronic EPD”.

For residents of the Moscow region you need:

• Log in to the website lkk-zhkkh.rf.
• Go to the "Profile" section.
• Check the boxes and indicate the email to which the EPD will be sent.

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Receiving and paying for housing and communal services under the EPD via the Internet

A multitude of utility bills can drive any property owner crazy and confused. Therefore, for the convenience of citizens, a single payment document (UPD) was created for housing and communal services.

All obligatory monthly payments for the apartment are collected on one A4 sheet. The EDP allows you not only to quickly determine what to pay for, how many kilowatts or cubic meters were consumed, but also to pay for housing and communal services online.

What information does the EPD form contain?

A single payment document for utilities is a general account that collects all payments for the current month for a specific apartment.

The sample of the Unified payment document for housing and communal services has been modified several times, gradually transforming into the most informative “payment document”. The final approval of the payment document form was made in 2014.

Although there are standard services provided for each residential premises (electricity, gas, sewerage, major repairs, etc.), each residential building may have its own list (security, concierge service, cable TV antenna payment, etc.). d.).

Despite this, the form of a single payment document contains the following points common to all:

• FULL NAME. owner of the premises or user of services (for social rented housing);
• mailing address;
• barcode (for payments through ATMs and payment terminals);
• the reporting month;
• payer code;
• details of the management company;
• information about the residential premises (area, number of registered residents, etc.);
• date of last deposit of funds;
• a list of housing and communal services provided for a specific apartment of a residential building (prescribed in an abbreviated form, the decoding of which does not cause difficulties for recipients of receipts);
• current tariffs for each service;
• accrual for each type of utility service;
• amount of benefits;
• recalculation;
• total amount payable on the receipt.

What are the payment terms?

EPD is delivered to the addresses of recipients of utility services in Moscow until the 15th of the month. At the same time, the “payment bills” contain an explanation for citizens that the money must be paid at most until the 10th of the next month.

To pay the received payment document, the utility user is given 25-26 days.

Where can I get the document?

A single payment document for housing and communal services is most often obtained using one of the following options:

1. To the mailbox at the address of the residential premises.
2. Online on the Moscow government services portal.

1. Log in to your personal account as a user of the portal www.mos.ru or register on the site if you do not have an account.
2. In order to receive an electronic EPD, you must follow the link and click on the Receive service button.

After this, a single electronic receipt for payment for housing and communal services will be available for generation. Subsequently, the user can order permanent receipt of EPD in his personal account or by email.

number 377:

USSD commands for debt accruals for housing and communal services are also available:

How to pay without commission?

Having received the EPD in the personal account of public services in Moscow, the user is provided with the following options:

1. Pay utility bills via the Internet. To do this, just use your bank card and confirm the payment.
2. Make payments for housing and communal services using a receipt. The electronic EPD can be printed using a printer and paid in any convenient way (in Mosobleirts, at any cash settlement center, bank, etc.).

Required documents

You can receive and pay for a single payment document on the Mos.ru portal. To do this, you need to generate a receipt once and set the function of monthly receipt of EPD in electronic form.

The initial formation of a “payment” looks like this:

• you must enter the payer code (it is a 10-digit combination of numbers that can be taken from any receipt you have);
• select the type of receipt (regular - for the current month, debt - for the previous month);
• set the payment period (the user can select the month for which a payment receipt must be generated).

View EPD

Before printing a “payment” or paying for a generated receipt, the user has the opportunity to preview it. This function allows you to once again check the accuracy of the entered data and, in case of any errors, make timely adjustments.

Data verification and EPD payment

When checking the EPD, you must first pay attention to the following data:

• single personal account (payer code);
• residential address;
• FULL NAME. homeowner or service user.

If all the data is correct, you can proceed to payment using the receipt in any convenient way.

Get free legal advice

How to check epd payments

Muscovites can use two portals that provide electronic services. This is the all-Russian website “Gosuslugi” gosuslugi.ru, and the “Services and Services” section of the official web resource of the mayor and the Moscow Government mos.ru. The fundamental difference between these resources is that the website of the capital’s authorities is focused on access to city services and is intended only for Muscovites.

If earlier the process of paying for housing and communal services was more like an unpleasant and obligatory routine, today this is no longer the case. A citizen does not necessarily have to go to the bank, stand in line and waste a lot of time paying. Thanks to new forms of service and in particular EAP, the situation has changed dramatically for the better.

Most large banks provide the opportunity to find out housing and communal services debt. To do this, visit the cashier and provide one of your old receipts. The employee will tell you the amount to pay.

Most large banks have an online account where you will receive information on housing and communal services debt. For example, Sberbank offers to register in your personal account. To do this, go to the official website of sberbank.

ru at the bottom of the page find the “Sberbank online” section and go through the registration procedure. Next you need:

Website peney.net.

1. In the left column, select the column “debts for housing and communal services.”
2. A page will open with an empty line where you need to enter your personal account and check below that you are not a robot. After which the status of the personal account will be displayed on the screen.

The housing and communal services sector has undergone significant changes. It is quite difficult to understand them and not end up with late payments on receipts. Therefore, it is quite natural for people to become interested in the topic of how to find out rent arrears. The easiest way is to do this via the Internet, which will significantly save time.

How to check rent debt online: by address and last name

Payment of utility bills is the direct responsibility of citizens in accordance with the Housing Code of the Russian Federation. But not everyone treats this issue with sufficient responsibility.

Citizens' debts are growing, and at some point they will still need to be paid using a paper receipt or through online resources. In order not to wait until the receipt arrives and the penalty for non-payment increases, it is important to know how to check the rent debt online by address and last name.

This will allow you to consistently monitor the situation and pay utility bills on time.

How and where to look at receipts for an apartment on a personal account

The following situation occurs quite often: being caught up in everyday work, a person forgets about paying for housing and communal services, and for some reason he does not receive a receipt. However, this does not exempt him from paying utility bills and from the unpleasant consequences listed above if they are received on time.

How to find out arrears in rent (housing and communal services) and not pay fines

The situations may be different, but no matter what happens, no one will relieve you of the obligation to pay utility bills. Rent arrears have a lot of unpleasant consequences for owners. Read the article on how to find out your housing and communal services debt and the consequences of failure to pay utility bills.

Where to get and how to pay a single payment document for utilities online

In addition, information about the amount of the monthly payment, the start of payment for new services, and the presence of unpaid utility bills can be obtained using a mobile phone. To do this, you need to send an SMS to number 7377 or enter USSD commands for a short number 377:

How to find out your housing and communal services debt

If you did everything correctly and the specified data is correct, the system will provide information about the current state of affairs on the accounts, as well as a list of currently available receipts for payment. Here you can also draw up and send a claim if you believe that the amounts were calculated incorrectly for you and the debt for the apartment was not caused by your fault, which means a recalculation is necessary.

Error in receipt - how to check whether utility bills are calculated correctly

If an apartment building is equipped with a common building meter, then the amount for utilities is calculated in the following way: the total volume of services consumed by all residents is multiplied by the tariff and by the area of ​​a particular apartment, divided by the total area of ​​​​all premises of the apartment building.

Payment for a single payment document (UPD) through Sberbank online and submission of testimony for water supply

When paying by Internet transfer NOT through Sberbank Online, you must select the “Transfer to a legal entity to another bank” item (this item may be called differently in different payment systems. You can obtain information on how to pay using the details from the bank where you being serviced).

What to do if there are no rent payments

If you want to have the payment slip in your hands, where the entire list of services provided, tariffs and charges for them are indicated, you can print it by logging into the city services page. To do this, on the home page you need to find the “Apartment, Housing and Utilities” tab and click on it. In the window that opens, click on “Receive and pay a single payment document (UPD)”.

Thus we have a typical gasket. You need to spend money to maintain it. That is, adding a dozen people to the supplier organization will only lead to the addition of a dozen. And the creation of a structure like the EIRC means, in fact, a new accounting department, new personnel officers, planners, a director and his deputies, etc.

Where and how to get a single payment document? Payment for housing and communal services via the Internet and apartment insurance

In order to receive a document in electronic form, you need to open the mos.ru portal. There you go to the “Services and Services” section and select “Receive and pay for EDP”.

Then indicate the payer code, document type - for the current month or debt, and payment period - month/year.

You will be given a completely finished document that you can print, save, or immediately pay by credit card. This document will also be sent to your personal account.

A single payment document (UPD) is a receipt received by owners of residential and non-residential premises, as well as tenants of residential premises under a social tenancy agreement. The ENP is sent by the 15th of every month.

It includes a bill for most utilities (but not all). The EPD includes fees for:

• hot and cold water supply;
• drainage;
• heating;
• maintenance and repair of residential premises;
• major repairs (for owners);
• rental (for employers under social, official or commercial rental agreements).

In addition, a fee for a radio point, a common house television antenna and other services may be included.

3. How to pay for EPD?

Payment via EPD is accepted by most banks (including through ATMs, mobile and online banking), payment systems, mobile operators, as well as in all branches of Russian Post. Since February 2019, a QR code has been applied to a single payment document - a two-dimensional barcode with which you can pay for EPD in bank mobile applications and terminals with a QR code scanning function, without entering data manually.

The service provides the same capabilities. In addition to payment, the service page allows you to set up automatic payments. You can read more about using the One-Click Payments service in.

You can also pay for EPD online through the application. In the “Services” section, you need to select “Accruals for housing and communal services” and enter data about the apartment: address, apartment number, payer code.

Using the “View and pay for EPD for non-residential premises” service, you can also get detailed details of charges for utilities and major repairs. Online payment is not available for legal entities and individual entrepreneurs.

4. Why do I see several invoices for EPD payment on the “My Payments” page?

6. How are penalties calculated for unpaid invoices?

The EDP must be paid by the 10th day of the month following the billing month, but for the first month no penalties will be charged for non-payment of housing and communal services. For each day of delay from the 31st to the 90th, you will be charged 1/300 of the key rate of the Central Bank of the Russian Federation established on the day of payment of the amount owed. From the 91st day - 1/130 of the key rate of the debt amount for each day of delay.

From March 1, 2019, management companies have the right to include penalties in the EPD. The accrual of penalties will apply to debt incurred for the period after January 1, 2019.

A housing and communal services payment document is a special receipt that contains data that allows payment to be made according to them.

There are other names for this document: payment notice, notification, etc.

This document reflects the following information:

• information about the owner who must pay;
• recipient details;
• services provided and the amount of payment for them in the current month.

The payment receipt also contains information about money spent on maintaining housing in order and the amount allocated for major repairs, readings of hydro and electric meters, consumption standards and other information.

Receiving a receipt

There are two ways to receive a housing and communal services payment document::

1. by regular mail: the postman delivers these receipts, placing them in residents' boxes;
2. online method of receiving a document - by e-mail, upon receipt it can be printed;

Most homeowners receive pay stubs by regular mail, but gradually more and more people are taking advantage of the opportunity to receive them online.

Service providers always send payment documents for housing and communal services payments in one way or another. It must be remembered that the absence of this document from the payer within the required period does not exempt him from payment.

If an individual wants to receive notification of payment online, then he needs to register on the “System City” website and fill out an application for subsequent notification of upcoming payment by e-mail.

This application must be accompanied by::

1. documentation confirming ownership of the apartment:
   • for homeowners - this is the original and a copy of the certificate of state registration of ownership of the apartment, and information from the Unified State Register;
   • Tenants will need to present documentation of the fact of social rental housing.
2. Passport – certified copy and original (only the first few pages of the document will be of interest).

What payment documents are used to pay for legal entities? persons for housing and communal services?

In the previous section, we wrote about what document is used to make payments for utility services by individuals.

As practice shows, currently notifications about payment for housing and communal services by legal entities are sent, as a rule, only by e-mail.

To receive payment documents electronically, an organization or company must register on the “Unified Settlement Center” website. Sometimes it is also called “System City”.

After registering a legal entity. persons must submit the following list of types of documents with the corresponding application:

• on approval of the right of a company or organization to use and own residential space;
• passport of the person who applied to the site with an application to further receive receipts via the Internet;
• power of attorney from legal entity person to person who submitted an application to the “System City”;
• documents approving the establishment of a specific organization;
• or, perhaps, an extract from the Unified State Register of Legal Entities.

If an application to receive a payment document via the Internet is submitted by the director of a company, then the following documents must be presented:

• documents for ownership of the residential premises in which the organization’s office is located;
• passport of the director himself;
• documents approving the establishment of a specific organization or an extract from the Unified State Register of Legal Entities.

After registering with the Unified Center and submitting an application to receive a payment receipt for housing and communal services, payment is made in exactly the same way as the law states.

Authenticity of information

Upon receipt of the payment document (no matter by what method), the owner suddenly discovers that the payment data indicated in it poorly corresponds to the actual services consumed.

What to do in this case? Who has the right to print bills for housing and communal services?

If the owner is not sure that he has been correctly charged for utility services, he must come to the office of the company providing the services and request a reconciliation of the calculations specified in special documents. The tenant should not be denied this.

In this case, the owner can ask the data of these documents to be certified with a seal, and the service company can do this without objection.

However, such situations do not arise so often.

Decoding the housing and communal services payment document

When the payment receipt has already been received in hand, the owners are not always able to understand the decoding of the housing and communal services bill and the content of the abbreviations adopted in this document.

The payment document consists of two large sections - the notice and the receipt itself.

The “Notice” section includes the following items:

1. Full name – everything is obvious here: last name, first name and patronymic of the home owner or tenant.
2. The actual address to which the invoice is issued.
3. A barcode that provides the ability to pay for services through electronic devices and consists of 28 characters.
4. The period is the time for which the current payment is generated.
5. Code is the payer’s personal identifier, without which it is impossible to pay for utility services via an ATM or the Internet.

The receipt section itself consists of the following items:

1. information about the company providing services: name, address and contact details;
2. It’s worth talking separately about the services provided, for each of which a specific abbreviation is used:
   • HVSGVS – cold and hot water supply, respectively;
   • Drainage – sewerage;
   • KPU - apartment metering device;
   • DPU - metering device for the whole house;
   • Sod. and repair. – maintenance and repair of residential premises;
   • Sod. and repair l.p.iz.pl. – the same thing, only indicating the excess area;
   • Sod. and repair of secondary housing. – indications for those who have other housing and for unregistered residents;
   • Heating main pl. – amount for heating;
3. quantity – these are quantitative measures of consumed services for water and electricity. Each type of service has its own physical units of measurement;
4. tariff – numeric indicator of tariff data;
5. beginning by tariff - the amount of charges for tariffs (the content of the “Tariff” column multiplied by the content of the “Quantity” column);
6. benefit – information on the amount of benefits (if any);
7. recalculation - if recalculation was made for poor quality of services or for their complete absence;
8. Separately, we should talk about such indicators of the payment document as ODN and the clause on apartment insurance.

Column ONE

The ODN column in housing and communal services bills stands for “general household needs.”

Its appearance happened in 2009, according to one of the resolutions.

ONE is the amount of electricity consumed for the needs of the entire apartment building.

In 2017, they decided to cancel this column. This was done for the reasons that now money spent on electricity will be carried out either according to social standards or according to established meters.

Thus, according to the initiators of the amendment, it will be easier for owners to understand the structure of housing costs.

Apartment insurance on the receipt

In some regions, receipts for payment for housing and communal services include a column about voluntary insurance of housing property.

Apartment insurance in the housing and communal services payment plan is provided for the apartment itself for violations of the functioning of the housing system.

For example, if the owner is flooded by his neighbors, then the damage will be covered from his insurance.

1. To conclude an agreement for apartment insurance, you need to fill out a special insurance form, which is placed once a year in the mailbox.
2. To make insurance contributions when paying by receipt, you need to check the box next to the “Including insurance” item. To be paid before the beginning of the month following the month the contract was concluded.
3. If an incident occurs as a result of which you are injured, you need to contact the insurance company within 3 days.

If the accident occurred due to the fault of the residents, then this will not be considered a reason for paying insurance. We are talking about a deliberate simulation of an accident.

As you can see, it is not necessary to take out home insurance, but it is preferable for owners to avoid unforeseen circumstances.

New column in the payment slip

New introductions in the payment document were formed due to the transition of some housing services to utilities.

For the same reason, a new line may appear in the housing and communal services payment bill.

So, with the beginning of 2017, money for maintaining order in the house and major repairs goes into the column for paying for utilities used to maintain property in the apartment building.

For example, a new column has appeared in payment for housing and communal services for garbage removal. Garbage and waste removal has now become a public service. If household waste is sorted, the fee will correspondingly be lower. Now a MSW column will be provided - collection and transportation of municipal solid waste.

How to apply correctly?

In order for correct information about payments to be entered into the GIS Housing and Communal Services, it is necessary to correctly fill out payment orders. In this section you will find several recommendations on this issue.

The housing and communal services payment order must be correctly executed as follows::

1. in field number 22 called “Code” you need to indicate the identifier number of the IPD payment document located in the GIS housing and communal services system that issued the invoice to you;
2. and field number 24 called “Payment purpose” should be formatted only this way:

   The “///” icon and one of the identifiers must be indicated

   • Housing and communal services identifier and payment period are formatted as: ЖКУ000000000000000;MM.YYYY (where zeros are the identifier number, and the letters are month and year) /// Note: the triple separator at the end is required;
   • a single personal account and payment period are filled in as: ELS0000000000;MM.YYYY (where zeros are the personal account number, and the letters are month and year);
   • number of the payment document according to which the payment was made, filled out as follows: PDI000000000000000000000000000000/// (where zeros are the number of the payment document);
   • personal account for making payments indicating the date: LSI000000000000000000000000000000;MM.YYYY/// (where zeros are the number and letters are the month).

If it was decided to indicate several types of numbers, then they are separated strictly by “;”, and the date is entered once.

To summarize, an example of filling out a housing and communal services payment order would look like this: ZHKU0000000000000;06.2016///Payment of invoice No.... from... for...

IPD, PDI, LSI and others may be indicated on the receipt or can be obtained when registering on the government services website.

Conclusion

As a result, we can conclude that the housing and communal services payment document is a necessary intermediary in the further proper provision of housing and utility services.

And innovations related to electronic payment for these services make the life of homeowners much easier.

Watch the video: what is a single payment document?

Recently, services for providing public services remotely via the Internet have begun to actively develop. Partly, this is due to the trends of the times - the Internet is penetrating deeper and deeper into our lives, partly - due to concern for citizens, who will no longer have to hang around the thresholds of various authorities and fray their nerves, however, the most important function of these innovations is to simplify the public administration system.

The introduction of electronic systems makes it possible to reduce the human factor to a minimum - you can no longer be denied a service simply because an agency employee did not like you or did not give him a bribe. Everything is fair and transparent, in addition, the speed of bureaucratic procedures increases and a large number of useless officials can be eliminated.

Electronic services are being introduced everywhere, and this trend has not spared the industry. So, since 2012, residents of our capital have had the opportunity pay rent using a single document via the Internet .

The benefits of such a service are obvious - you can pay bills without leaving your home, no matter where you are. Unfortunately, this service is still has not spread to the less developed cities of our country, but we still hope that, over time, such a function will be available to every citizen.

Important information: Tax deduction through State Services and MFC

So, let’s look at what the essence of a single payment document is.

This is interesting!Having gained access to your personal account on the State Services portal, you can pay bills through the EDP from anywhere in the world.

What is EPD?

A single payment document, in essence, is a simple receipt, which includes a certain set of services that are payable. As a rule, these services are provided by various companies, and so that the citizen does not have to pay for a stack of separate receipts, all these invoices are formed into one single one.

After the tenant pays the entire amount, it is distributed among the suppliers. The work of the ENP is based on a special database, in which some of the data is constant and some is variable.

Permanent data includes information about the area of ​​an apartment or house. Variables include tariffs for payment of services. Depending on the calculation system, the list may be supplemented with new items.

Important information: Transfer of meter readings via MFC

Payment for EPD through State Services

In order to pay for housing and communal services, you can use either the official State Services portal or. The only difference between them is that the city portal is aimed mainly at residents of the capital and is intended for use only by Muscovites.

You can make a payment through State Services in the following way: log in to your personal account on the portal and go to the section with services. To access your personal account, you must go through a simple registration procedure.

The procedure is simple and does not take much time, it is accessible to anyone and everyone who has dealt with a computer. When registering, you will need to provide your personal data and your passport details, as well as contact information and. After filling out the form, you will need to confirm your actions by indicating the code that will be sent to you via SMS.

Important information: Registration at place of residence through the MFC

Your personal account will allow you not only to pay for utilities, but also to view current calculations, obtain information about the availability or absence, and generate a receipt for payment.

This is interesting!

Using the service, you can link your EPD to your phone or email, so you can always and anywhere receive up-to-date information about the status of your personal account.

There are two types in which a payment slip can be generated: regular – when the paper is generated for the current month, and debt – when the document includes debt from expired periods.

There is no commission for payment, the payment is carried out almost instantly, however, they are transferred to the account of the organization - service provider in three days.